Shipping & Returns

Shipping: 

Orders will be processed and shipped within 7-12 business days after
the order is placed, but may be earlier! Shipping times may vary
depending on your location and the carrier used. Please note that once
the package is with the shipping carrier, we are not responsible for
any delays or mishaps caused by the post office or delivery service. It's important to note that Valeriespartys and our shipping partners do not consider weekends and holidays as business days.

Returns

We take pride in the quality of our products, and customer satisfaction
is a top priority. However, refunds will not be issued however for products that
are defective due to manufacturing issues store credit can be issued. If you receive a defective item, please contact us within 7 days of receiving the product with a
description of the issue. We may request photo evidence of the defect
for verification purposes. Please note, we do not offer refunds or store credit for
change of mind, dissatisfaction, or issues caused by user error.

The customer is responsible for the return shipping and all original
packaging, parts, cords, controls, etc. must be included.

Post-Delivery Issues:

Once your order has been shipped, we are not responsible for any
damages, delays, or lost packages caused by the delivery carrier. In
the event of a lost or damaged package during shipping, we
recommend contacting the carrier directly to file a claim.